Leadership Role in Retail Excellence

3 days ago

Singapore beBeeRetailLeader Full time $80,000 - $120,000
Job Overview

We are seeking an exceptional leader to drive retail excellence and deliver exceptional customer experiences.

Key Responsibilities
  • Foster a culture of excellence, teamwork, and customer satisfaction among team members.
  • Motivate and coach retail assistants to optimize day-to-day operations and sales performance.
  • Collaborate with stakeholders to resolve issues and capitalize on opportunities for growth.
  • Address conflicts effectively and promote a positive work environment that supports employee well-being.
  • Provide outstanding customer service, responding to queries and offering tailored product recommendations.
  • Develop and maintain product knowledge, staying up-to-date on merchandise offerings and promotions.
  • Gather feedback on product quality and pricing, providing actionable insights to inform business decisions.
  • Ensure visually appealing store displays and suggest improvements to maximize impact.
  • Support the launch of new products and campaigns, driving sales and brand awareness.
  • Stay informed about park membership, conservation efforts, and related information to provide a holistic guest experience.
  • Meet financial targets by working closely with management to optimize sales and reduce losses.
  • Lead stocktakes, ensuring accurate inventory management and compliance with standard operating procedures.
  • Plan and execute efficient stock ordering to avoid missed sales opportunities.
  • Operate SAP and point-of-sale systems accurately, maintaining inventory and revenue integrity.
  • Develop staff schedules, coverage, and attendance reporting to ensure seamless operations.
  • Pursue process improvements and productivity enhancements through collaboration with management.
Benefits
  • Opportunity to lead a high-performing team and drive retail excellence.
  • Chance to develop and implement strategies that enhance customer experiences and drive business growth.
  • Professional development opportunities to enhance leadership and coaching skills.

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