
Digital Transformation Professional
7 days ago
Job Title: Digital Transformation Specialist
Role Overview:This is an exciting opportunity to join our organization as a Digital Transformation Specialist. As a key member of our team, you will be responsible for leading the successful implementation of Microsoft 365 Copilot across our clients' organizations.
Key Responsibilities:
- Develop and execute tailored digital transformation strategies to facilitate user adoption, manage resistance, and create a sustainable change environment.
- Identify key stakeholders and users affected by the technological shift, and design a comprehensive change management plan.
- Monitor and track adoption progress, providing consistent updates and adjustments as needed.
Creating Awareness:
- Engage and inform employees about the upcoming changes, clarifying the reasons and impacts in an understandable and relatable manner.
- Facilitate awareness sessions to ensure all employees understand the benefits and applications of Microsoft 365 Copilot.
Custom Training Programs:
- Design and deliver customized training programs to meet the learning requirements of different user groups.
- Provide adaptable and practical training to prepare employees for the integration of Generative AI into their daily tasks.
Managing Resistance:
- Identify and address resistance to change, empowering employees to embrace new technologies.
- Listen to feedback and incorporate it into the change management plan to mitigate resistance effectively.
Requirements:
- Strong process orientation and familiarity with project management approaches, tools, and phases of the project lifecycle.
- Detailed understanding and knowledge of digital transformation principles, methodologies, and tools.
- A working knowledge of large-scale technological implementations.
- Brings a strong professional presence in all environments.
- Experience creating, leading, facilitating, and training virtual and in-person training.
- Experience creating and supporting communication and change management plans.
- Must be comfortable working in a fast-paced, constantly evolving environment and exhibit excellent multi-tasking skills.
Desired Skills:
- Strong understanding of AI and technology adoption in the workplace.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and priorities simultaneously.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft 365 suite of applications.
Education:
Bachelor's Degree in Computer Science, Engineering, Finance, Business, or a related field. A Master's degree is preferred.
Certification:
PROSCI Change Management Certification is preferred.
Experience:
Overall 10 to 15 years of experience and 3 to 6 years of professional, progressive experience in digital transformation is required.
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