Application Support Specialist
2 weeks ago
- Provide advanced application support for Java-based applications used in banking operations.
- Troubleshoot and resolve complex application issues within agreed service level agreements (SLAs).
- Collaborate closely with business users and technical teams to understand and resolve incidents.
- Perform basic SQL queries to investigate data-related issues.
- Document recurring issues and workarounds in the knowledge base.
- Support application deployment and change activities during scheduled releases.
- Escalate complex issues to senior engineers or development teams as needed.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- At least 5 years of hands-on experience in Java/Micro Services J2EE application support or development.
- Good understanding of Java, Spring, REST APIs, and web services.
- Good knowledge of relational databases (e.g., Oracle, PostgreSQL).
- Experience with Linux/Unix commands and shell scripting.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
We are a global technology solutions provider delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth.
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