Student Success Manager

7 days ago


Singapore Nanyang Technological University Full time

The School of Electrical and Electronic Engineering at Nanyang Technological University is dedicated to providing a world-class education and innovative research opportunities.

Our faculty of over 120 members and an enrolment exceeding 4,000 students, including approximately 1,000 graduate students, create a dynamic and supportive learning environment.

We seek a highly skilled Assistant Manager to support the Master of Science (coursework) academic and program management tasks.

The successful candidate will play a vital role in ensuring the smooth operation of academic programs and student success by implementing effective operational and administrative processes.

  • Coordinate the administration of examinations, assessments, and grading processes
  • Process examination marks, ensuring timely and accurate recording and reporting of results
  • Monitor academic progress and performance of students, providing guidance and support as needed
  • Implement strategies to enhance the quality and relevance of academic programs, including curriculum review and revision
  • Collaborate with faculty members and program directors to address student concerns, grievances, and academic appeals effectively
  • Identify, plan, implement, and enhance operational and administrative processes related to academic and program management
  • Provide support in the planning and execution of academic events and activities, such as orientation programs and student workshops

The ideal candidate will possess a Bachelor's degree in a relevant field and a minimum of 3 years of experience in academic administration or program management roles.

They should demonstrate exceptional organization, prioritization, and time management skills, as well as strong analytical and problem-solving skills.



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