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Night Shift Technical Support Specialist

3 weeks ago

Singapore beBeeResponsibility Full time $3,500 - $5,500
Technical Support Specialist - Night Shift

Job Summary:

This is a Night Shift Technical Support Specialist position that involves providing technical support and maintenance services during overnight hours. The ideal candidate will be available to respond to urgent technical issues within a specified response time, ensuring seamless operations.

Main Responsibilities:

  • Troubleshooting and Repairs: Diagnose and resolve mechanical, electrical, or technical issues with equipment, machinery, or systems (e.g., EV Charger and Telecommunication).
  • Preventive Maintenance: Perform scheduled maintenance tasks during downtime to prevent future issues, including inspections, testing, and servicing of equipment.
  • Monitoring Systems: Monitor equipment or systems (e.g., via control panels, software, or sensors) to identify potential issues before they escalate.
  • Documentation: Log all maintenance activities, incidents, and repairs in a maintenance management system, ensuring accurate records of work performed.
  • Safety Compliance: Adhere to workplace safety protocols, including lockout/tagout procedures, personal protective equipment (PPE) usage, and industry-specific regulations.
  • Communication: Report issues, updates, or escalations to supervisors or the day shift team, ensuring seamless handover of tasks.
  • Emergency Response: Respond to alarms, alerts, or calls promptly, troubleshooting and resolving issues to minimize operational disruptions.
  • Inventory Management: Ensure availability of necessary tools, spare parts, or materials for repairs, and report low stock levels to supervisors.

About Us:

We are a dynamic organization seeking a skilled and experienced Technical Support Specialist to join our team. If you have a passion for technology and excellent problem-solving skills, we encourage you to apply for this exciting opportunity.