Client Relations Specialist
4 days ago
Job Title: Client Relations Specialist
This pivotal role demands a proactive, detail-oriented individual who can effectively communicate with clients and meet sales and satisfaction targets.
- Handle sales enquiries and course-related questions
- Proactively promote and sell training courses to individual and corporate clients
- Meet monthly sales targets and drive revenue growth to qualify for commission incentives
- Coordinate with trainers and internal teams to ensure smooth course delivery
- Follow-up with leads and convert them into confirmed participants
- Buid and maintain strong relationships with clients before and after training
- Support administrative tasks such as course confirmations and CRM data entry
Required Skills and Qualifications:
We are looking for an individual with a Diploma or Degree in Business Administration, Marketing or related field (or equivalent experience) and a minimum of 2 years in sales/client management experience within the healthcare, pharmaceutical, training or education industry. The ideal candidate will possess a sales-oriented mindset with excellent communication skills and strong interpersonal and relationship-building abilities.
Benefits:
This position offers a competitive compensation package and opportunities for professional growth and development. As a key member of our team, you will have the opportunity to work with a dynamic and supportive group of professionals who are passionate about delivering high-quality training solutions.
About Us:
We are a leading provider of emergency response training solutions, empowering healthcare and corporate professionals through high-impact training programs. Our mission is to deliver exceptional customer service and support, while driving business growth and success.
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