F&B Team Lead

1 week ago


Singapur, Singapore The Standard Hotel Full time
Job Title: F&B Captain

About the Role:

The F&B Captain is a key member of our team, responsible for delivering exceptional guest experiences and ensuring seamless service operations. As a leader in our dining room, you will be the face of our brand, providing warm hospitality and ensuring that every guest feels valued and cared for.

Key Responsibilities:

  • Guest Service: Greet guests warmly, ensure prompt seating, and provide menus and daily specials with enthusiasm.
  • Service Efficiency: Assist in setting up and clearing tables, serve food and beverages professionally, and maintain a clean and organized service area.
  • Support Team Operations: Collaborate with colleagues to ensure efficient service flow, communicate effectively with the kitchen and bar, and help with preparation of service areas.
  • Promotions & Upselling: Suggest additional items to enhance the guest experience and increase sales, stay informed about menu changes and seasonal offerings.
  • Compliance & Safety: Adhere to health, safety, and hygiene standards, follow company policies and procedures regarding food and beverage handling.
  • Inventory & Supplies: Monitor and restock service areas, report any shortages or equipment issues to the supervisor.

Requirements:

  • Candidate must possess at least a Secondary School "O" Level, "N" Level or higher / Pre-U / A level / College, Diploma, Advanced / Higher / Graduate Diploma, Food & Beverage / Professional Certificate/NiTEC.
  • Previous experience in a similar role within the F&B industry in Singapore is an advantage.
  • Strong interpersonal and communication skills, ability to work as part of a team, basic knowledge of food and beverage service, and proficiency in using point-of-sale (POS) systems are essential.
  • Positive attitude, customer-focused, ability to work efficiently in a fast-paced environment, reliable, and punctual.
  • Excellent verbal, reading, and written communication skills.


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