Captain - F&B Team Leader

3 days ago


Singapur, Singapore Marina Bay Sands Full time
Unlock Your Potential in the F&B Industry

Are you passionate about delivering exceptional service and leading a dynamic team? We're seeking a skilled Captain - F&B Team to join our team at Marina Bay Sands. As a key member of our F&B department, you will be responsible for providing friendly and excellent service to our guests, ensuring seamless table set-ups, and handling customer concerns with poise and professionalism.

Key Responsibilities:
• Provide exceptional service to guests by escorting them to their seats and ensuring a smooth dining experience.
• Assist staff in preparation, table set-ups, and equipment handling to maintain high standards of service quality.
• Foster a positive and helpful attitude towards guests, handling telephone messages and reservations with care.
• Direct guests to their tables and ensure even distribution across the restaurant.
• Address customer concerns and questions with empathy and professionalism.
• Supervise servers to maintain excellent customer service standards.
• Collaborate with the Assistant Manager and department to achieve key performance objectives.

Requirements:
• Diploma or degree in hospitality or a related field (preferred).
• Minimum 1 year of supervisory experience in the F&B industry.
• Food Safety and leadership training programs (required).
• Effective communication skills in English and Mandarin to cater to diverse guest needs.
• Willingness to work various shifts, including mornings, afternoons, and public holidays.

Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

Our employees are committed to adhering to and abiding by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.
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