Senior IT Specialist in Enterprise Mobility Management

4 weeks ago


Singapur, Singapore Singapore Airlines Full time

Job Overview

We are seeking a highly skilled professional to oversee our Enterprise Mobility Management (EMM) initiatives. The ideal candidate will possess extensive experience in managing VMware Workspace ONE and will serve as a key technical resource within our organization.

Key Responsibilities

  • Administer and manage VMware Workspace ONE effectively.
  • Oversee Airwatch Enterprise Mobility Management systems.
  • Provide second-level support for technical issues, acting as the subject matter expert.
  • Engage with various business units to align EMM solutions with their operational needs.
  • Manage and operate the EMM platform to ensure optimal performance.
  • Develop, implement, and maintain device policies in collaboration with clients.
  • Maintain an updated inventory of devices within the system.
  • Handle mobile device management tasks, including enrollment and de-enrollment.
  • Execute device disabling or wiping procedures upon client approval.
  • Support the upgrade of Horizon Infrastructure as required.
  • Assist project teams with mobile application testing, communication strategies, and deployment processes.
  • Oversee device refresh cycles, mobile application rollouts, and operating system upgrades.
  • Collaborate with vendors and operational teams to address high-priority incidents and enhancements.

Qualifications

  • Bachelor's degree in Computer Engineering, Computer Science, or a related discipline.
  • A minimum of 10 years of experience in a large-scale IT environment.
  • At least 3 years of hands-on experience with VMware Workspace ONE is essential.
  • Exceptional communication skills with the ability to work effectively in virtual teams.
  • Proven leadership capabilities and experience working with diverse stakeholders to achieve successful outcomes.
  • VMware certification or equivalent credentials are required.


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