Senior IT Specialist in Enterprise Mobility Management
4 weeks ago
Job Overview
We are seeking a highly skilled professional to oversee our Enterprise Mobility Management (EMM) initiatives. The ideal candidate will possess extensive experience in managing VMware Workspace ONE and will serve as a key technical resource within our organization.
Key Responsibilities
- Administer and manage VMware Workspace ONE effectively.
- Oversee Airwatch Enterprise Mobility Management systems.
- Provide second-level support for technical issues, acting as the subject matter expert.
- Engage with various business units to align EMM solutions with their operational needs.
- Manage and operate the EMM platform to ensure optimal performance.
- Develop, implement, and maintain device policies in collaboration with clients.
- Maintain an updated inventory of devices within the system.
- Handle mobile device management tasks, including enrollment and de-enrollment.
- Execute device disabling or wiping procedures upon client approval.
- Support the upgrade of Horizon Infrastructure as required.
- Assist project teams with mobile application testing, communication strategies, and deployment processes.
- Oversee device refresh cycles, mobile application rollouts, and operating system upgrades.
- Collaborate with vendors and operational teams to address high-priority incidents and enhancements.
Qualifications
- Bachelor's degree in Computer Engineering, Computer Science, or a related discipline.
- A minimum of 10 years of experience in a large-scale IT environment.
- At least 3 years of hands-on experience with VMware Workspace ONE is essential.
- Exceptional communication skills with the ability to work effectively in virtual teams.
- Proven leadership capabilities and experience working with diverse stakeholders to achieve successful outcomes.
- VMware certification or equivalent credentials are required.
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