Enterprise Applications Specialist
4 days ago
Job Summary:
We are seeking a highly skilled Enterprise Applications Specialist to join our team at People Profilers. As an Enterprise Applications Specialist, you will be responsible for providing application support for all users on enterprise applications, including software configuration, programming, enhancement, and testing based on changing business requirements.
Key Responsibilities:
- Application Support: Provide timely and effective support for all users on enterprise applications, including IT Ticketing systems, SharePoint, DocuSign, and SimplyBook.
- Technical Solutions: Work with internal and external parties to develop and implement technical solutions that meet business needs.
- Project Management: Manage mini-projects and ensure successful implementation by performing regular progress and performance monitoring.
- Requirements Capture: Ensure that all requirements are captured and work with vendors to develop User Acceptance Tests specifications.
- Compliance: Ensure that all activities are performed in compliance with IT policies and procedures.
- Contract Management: Assist in managing and tracking contracts/purchases across the IT department and ensure that renewals are done on time.
- Financial Planning: Assist in budget preparation and reforecast activities.
- Additional Responsibilities: Attend to any other reasonable duties as assigned by the Senior Manager (Enterprise Applications) and IT Director.
Requirements:
- Education: Diploma in Information Technology, Computer Engineering, or equivalent.
- Experience: No experience required, as on-the-job training will be provided.
- Skills: Proficient in Microsoft tools like Word, Excel, and PowerPoint. Knowledge of working with tools such as SQL or Workflow would be advantageous.
- Language: Good command of written and spoken English.
- Personal Qualities: Excellent interpersonal, communication, and analytical skills. Pro-active, meticulous, resourceful, and strong team player. Able to work independently under tight schedules.
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