Front Desk Representative

2 days ago

Singapore beBeeRepresentative Full time $2,800 - $4,200
Job Title: Front Desk Representative

We are seeking a highly skilled and organized Front Desk Representative to join our team.

Job Description:

  • Welcome visitors in a professional manner and direct them accordingly.
  • Maintain security by following procedures and monitoring the access control system.
  • Answer telephones professionally and handle or refer inquiries and requests effectively.
  • Provide exceptional customer service by anticipating and responding to guests' needs in a timely and helpful manner.
  • Maintain conference rooms tidy and presentable at all times.
  • Coordinate meeting room availability through our internal reservation system.
  • Liaise with clients on catering requests and collaborate with the on-site team and vendors.
  • Take inventory of supplies and restock as needed.
  • Coordinate internal and external events with the Facilities Management team.
  • Assist with various administrative tasks, including printing, copying, scanning, and luggage storage.
  • Respond to emails regarding reservations, confirmations, and additional details, as well as catering inquiries and coordination.
  • Assist in making, altering, or canceling reservations.
  • Answer questions about rooms, facilities, multimedia, setup, and events.
  • Be willing to undertake any reasonable request made by management.

Required Skills and Qualifications:

  • Strong teamwork and collaboration skills.
  • Experience working within a corporate or hotel reception environment.
  • Professional attitude and appearance.
  • Excellent organizational and time-management skills, with the ability to prioritize tasks.
  • Strong customer service skills.
  • Proficiency in MS applications.
  • Able to support and motivate the team to deliver exceptional service.
  • Displays confidence and knowledge when performing duties.
  • Able to be resourceful and proactive when issues arise.

Benefits:

  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.
  • The chance to work with a talented and experienced team.

Others:

  • Tell us about your skills
    Customer Service Skills
    Microsoft Office
    Microsoft Excel
    Multimedia
    Inventory
    Answering Telephones
    TDS
    Data Entry
    Team Player
    Applications Support
    Customer Service
    Directing
    Catering
    Facilities Management
    Ability to Prioritize

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