Front Desk Representative
2 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Representative. The successful candidate will be responsible for ensuring a warm and welcoming experience for patients and visitors, while also handling various administrative tasks with efficiency and accuracy.
Main Responsibilities:- Greet patients and visitors professionally, responding to their needs in a timely and courteous manner.
- Conduct patient registration by verifying patient information and ensuring accurate records are maintained.
- Coordinate follow-up appointments and communicate effectively with patients regarding scheduling and availability.
- Maintain an organized and clean reception area, adhering to health and safety standards.
- Handle financial transactions, including collections and payments, in accordance with established procedures.
- Collaborate with internal teams to resolve issues and provide excellent customer service.
- Demonstrated ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- Basic computer skills and proficiency in software applications.
- Ability to maintain confidentiality and handle sensitive information.
This role offers a competitive salary and opportunities for professional growth and development.
Other Requirements:A high school diploma or equivalent is required. Post-secondary education or certification in a related field is an asset.
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Front Desk Representative
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