Social Services Associate
2 months ago
Job Summary
ECON Healthcare Group is seeking a highly motivated and compassionate Social Services Associate to join our team. As a Social Services Associate, you will play a vital role in supporting our residents and clients in achieving their goals and improving their overall well-being.
Key Responsibilities
- Coordinate the admission of residents under Ministry of Health (MOH) Portable Subsidy and perform financial counselling for all residents under MOH's Portable Subsidy.
- Perform and monitor National Means Testing (NMTS) for portable subsidy residents and ensure the resident NMTS are valid and updated according to MOH's requirement.
- Act as a resource person for the MOH ILTC portal and IRMs or all ECON Medicare Centres and Nursing Homes.
- Assist and provide support to your direct supervisor in putting up application for subsidy Nursing Home for ECON private resident (private to subsidy conversion).
- Assist Home and Centre in putting up the following applications for their resident:
- Shelter Home
- Day Care
- Day Rehab
- Home Modification
- Senior Mobility Fund
- Any other Home and Centre Based schemes available
- Assist the resident in putting up the applications for government schemes. Applications would include the following, and other schemes that may be available:
- Interim Disability Assistance Programme for the Elderly (IDAPE)
- Eldershield Claim
- Medical Fee Exemption Card (MFEC)
- Medifund Claim etc
- Elderfund
- Careshield Life / Medishield Life
- Home Caregiver Grant
- PGDAS
- Silver support schemes encashment
- Any other financial schemes available
- Provide support to your direct supervisor in ensuring that all processes and workflows are customer focused, efficient and achieve the organization's objectives.
- Identify, develop, and implement plans for area of improvement including working together with colleagues as a team within the department or from other departments in a collaborative manner.
- Perform such other duties and responsibilities that may be assigned from time to time.
Requirements
- Diploma in Counselling/ Psychology or Social Services or any equivalent qualification with at least 1 year relevant working experience.
- Good interpersonal and communication skills, team player.
- Willing to work with people with disability.
- Ability to work independently.
- Ability to multi-task.
- Ability to work effectively in team environment.
- Possess planning, communication and interpersonal skills.
- Empathetic and compassionate.
- Proficient with MS Office.
- Ability to work under pressure and meet tight deadline.
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