Social Services Coordinator

1 month ago


Singapur, Singapore ECON Healthcare Group Full time
Position Overview

As a vital member of the ECON Healthcare Group, the Social Services Associate plays a crucial role in enhancing the quality of life for our residents. This position involves a range of responsibilities aimed at ensuring that residents receive the necessary support and resources.

Key Responsibilities:
  • Facilitate the onboarding process for residents under the Ministry of Health (MOH) Portable Subsidy.
  • Provide financial guidance and support to residents benefiting from the MOH's Portable Subsidy.
  • Oversee the National Means Testing (NMTS) for residents utilizing portable subsidies.
  • Serve as a knowledgeable resource for the MOH ILTC portal and Individualized Resource Management (IRM) systems.
  • Assist with subsidy applications for residents within the ECON private sector.
  • Support residents in various application processes, including those for Shelter Homes and Day Care services.
  • Guide residents through government scheme applications to ensure they receive appropriate assistance.
  • Contribute to customer-centric processes and workflows to enhance service delivery.
  • Collaborate with team members to identify and implement strategies for continuous improvement.
  • Fulfill assigned tasks and responsibilities effectively.
Qualifications:
  • Possession of a Diploma in Counselling, Psychology, or Social Services.
  • Strong interpersonal and communication abilities.
  • Commitment to working with individuals with disabilities.
  • Capability to work autonomously while managing multiple tasks.
  • Effective team player with strong planning and communication skills.
  • Demonstrated empathy and compassion in interactions.
  • Proficiency in Microsoft Office applications.
  • Able to perform well under pressure.
Experience:

A minimum of 1 year of relevant professional experience in a similar role is required.



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