Social Services Coordinator
2 months ago
Job Summary:
ECON Healthcare Group is seeking a highly skilled and experienced Social Services Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating the admission of residents under the Ministry of Health's Portable Subsidy program.
Key Responsibilities:
- Coordinate the admission process for residents under the Portable Subsidy program, ensuring timely and efficient processing.
- Provide financial counseling to residents and their families, including preparation of estimated bill sizes and admission contracts.
- Monitor and track National Means Testing (NMTS) for portable subsidy residents, ensuring compliance with Ministry of Health requirements.
- Refer referrals and new admissions assigned by the Agency for Integrated Care (AIC) for all ECON Medicare Centres and Nursing Homes.
- Monitor and track available licensed beds for portable subsidy residents across all ECON Medicare Centres and Nursing Homes.
- Act as a resource person for the Ministry of Health's ILTC portal and IRMs for all ECON Medicare Centres and Nursing Homes.
- Raise referrals and applications for Nursing Home subsidy for ECON private residents.
- Assist homes and centres in submitting applications for government schemes, including Interim Disability Assistance Programme for the Elderly (IDAPE), Eldershield Claim, Medical Fee Exemption Card (MFEC), Medifund Claim, Elderfund, Careshield Life/Medishield Life, Home Caregiver Grant, PGDAS, Silver Support Schemes, and other financial schemes available.
- Supervise and check all applications for government schemes prior to submission.
- Supervise the monthly tracking of Subsidy Change report for billing and accuracy for all ECON Nursing Homes and Medicare Centres.
- Assess and put-up applications for medifund claims quarterly for all ECON Nursing Homes and Medicare Centres.
- Assist social workers or supervisors in engaging with clients for psychosocial needs, conflict management, and family conferences.
- Perform other duties and responsibilities as assigned.
Requirements:
- Diploma in Social Services or Nitec in Community or Social Services or equivalent qualification with at least 3 years of relevant working experience.
- Good interpersonal and communication skills.
- Team player.
- Service-oriented and customer-focused.
- Competent in IT skills.
Work Location: Henderson (Bukit Merah)
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