Infrastructure Technical Lead

2 weeks ago

Singapore beBeeTechnology Full time $80,000 - $120,000

Job Title

The role of Senior Technology Infrastructure Specialist plays a pivotal part in sustaining robust technology infrastructure, ensuring seamless system operations and optimal resource utilization.

  • Perform routine maintenance on servers, storage, and network devices to prevent system downtime and ensure high availability.

  • Monitor infrastructure components (servers, networks, storage) to quickly identify and resolve issues, minimizing disruption to business operations.

  • Conduct patching and system updates to maintain security and compliance with industry standards.

  • Oversee the health and performance of the infrastructure environment, optimizing resources as needed to support business growth and objectives.

  • Support and enhance existing infrastructure through automation, configuration, and management best practices, driving efficiency and cost-effectiveness.

  • Provide Level 2 and Level 3 support for infrastructure-related incidents, ensuring prompt resolution and minimal impact on business operations.

Requirements

  • Minimum 3-4 years of related IT support frontline experience.

  • Local polytechnic or masters-level IT-related certifications.

  • Average normal proficiency in bilingual communication and presentation skills.

  • Well-versed with Windows/Linux-based landscapes.

  • Good to have Pega/Tomcat/JBoss experience.

Professional Qualifications

  • Strong technical knowledge of server, storage, and network infrastructure.

  • Excellent problem-solving and analytical skills.

  • Effective communication and interpersonal skills.

  • Ability to work independently and as part of a team.

  • Adaptability and willingness to learn new technologies and processes.

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