
Complaints Management Analyst
2 weeks ago
About the Role
- Support investigations and handle complaints from beginning to end, ensuring compliance with rules and internal procedures.
About the Team
- You will be part of a team that conducts investigations and assesses complaint allegations competently, diligently, impartially, fairly, consistently, and promptly.
Benefits
- We provide access to an array of learning and development resources to broaden and deepen your skills and knowledge as your career progresses.
- Citi has a variety of programs that help employees balance their work and life, including generous paid time off packages.
- We empower our employees to manage their financial well-being and plan for the future.
Ongoing Support
- We believe all parents deserve time to adjust to parenthood and bond with their families. That's why we offer expanded Paid Parental Leave Policy.
- Citi provides telehealth options, health advocates, confidential counseling, and more.
- We have programs to support mental well-being, physical health, and overall financial security.
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