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Aerospace Customer Support Specialist

1 week ago

Singapore People Profilers Full time

We are looking for an experienced Aerospace Customer Support Specialist to join our team at People Profilers. In this role, you will play a crucial part in ensuring the satisfaction of our clients in the aerospace industry.

Job Description:

The primary responsibilities of this position include:

  • Providing follow-up on customer inquiries and resolving any issues that may arise.
  • Processing customer purchase orders efficiently and accurately.
  • Handling and resolving customer complaints in a fair and timely manner.
  • Maintaining accurate records of customer interactions.

You will collaborate with various departments to ensure smooth delivery and quality of products, while maintaining a balance between company policy and customer benefit. Your ability to analyze data and create reports using Excel or statistical suites will help identify patterns and improve customer service quality.

Requirements:
  • At least 1 year of experience in customer service activities.
  • Familiarity with ERPs and Microsoft office suite.
  • Strong analytical and problem-solving skills.

If you are a detail-oriented and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.