Customer Support Specialist

22 hours ago


Singapore This Is An IT Support Group Full time

This Is An IT Support Group is seeking a highly skilled Customer Support Specialist to join our team.

The ideal candidate will have a minimum of 2 years of experience in customer service support and excellent communication skills. They should be able to work well under pressure, possess attention to detail, and be computer literate.

Job Responsibilities:

  • To attend to merchant enquiry
  • Perform 1st level technical support over phone to merchant
  • To perform daily administrative data entry accurately
  • Documents scanning and filing
  • Perform data verification
  • Maintains and accurately update customer's enquiry, problem and resolution into our portal
  • Assist in any Adhoc Customer Care related matters

Required Skills and Qualifications:

  • Preferably a minimum of 2 years working experience in customer service support
  • Good communication skills
  • Pleasant personality and ability to work under pressure
  • Attention to detail
  • Computer literate
  • Ability to communicate in English
  • Able to work on shift including weekends and public holidays

About Our Company:

This Is An IT Support Group is a dynamic company that provides top-notch IT services to our clients. We are committed to delivering exceptional results and building long-lasting relationships with our customers.



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