Deliver Exceptional Customer Experience

2 weeks ago


Singapore beBeeCustomer Full time $3,500 - $4,500
Customer Service Representative

We are seeking an individual to deliver exceptional customer service and ensure the smooth operation of our outlet.



Key Responsibilities:


  • Respond to customer inquiries, complaints, and feedback in a timely manner.
  • Greet and direct guests to designated rooms, ensuring necessary actions are taken to delight customers based on Standard Operating Procedures (SOP).
  • Collaborate with colleagues to achieve sales goals.
  • Provide technical support for any technical errors in the outlet.
  • Ensure accurate billing is performed in accordance with SOP.
  • Maintain a clean environment before and after guest departure.


Requirements:


  • Prior experience in the service industry is preferred.
  • A service-oriented personality with excellent communication skills.
  • Able to perform split shifts, work on weekends, and Public Holidays.


We Offer:
• A dynamic work environment
• Opportunities for growth and development
• Competitive remuneration and benefits
• Recognition and rewards for outstanding performance

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