Operations Management Professional
3 weeks ago
At Coliwoo Property Management Pte. Ltd., we are seeking an experienced Operations Management Professional to join our dynamic team. Key responsibilities include:
- Ensuring the smooth and efficient operations of the property.
- Monitoring day-to-day facilities and maintenance operations.
- Participating in ad-hoc project management and undertaking feasibility studies.
- Developing and implementing standard operating procedures (SOPs) to achieve key performance indicators (KPIs).
- Preparing and controlling annual budgets for operating expenses and improvement/maintenance works.
- Supervising front office, operations, housekeeping, security, and maintenance staff to ensure seamless daily operations.
- Reviewing processes and workflows to maximize tenant satisfaction.
- Managing tenant complaints, recording feedback, and taking corrective actions to resolve issues.
- Maintaining strong relationships with landlords, tenants, vendors, and contractors.
- Conducting regular property inspections and performing preventive maintenance to ensure the property remains in good condition.
- Ensuring compliance with safety and building regulations, as well as other statutory requirements.
- Collaborating with the CERT team to coordinate drills, exercises, and trainings.
Requirements
- Degree in Hospitality, Business, Management, or equivalent.
- Minimum 5 years of experience in the Hospitality or Property Management industry.
- Strong leadership skills and ability to navigate unstructured environments.
- Excellent analytical, organizational, and problem-solving skills.
- Good team player with exceptional interpersonal skills.
- Ability to resolve conflicts equitably and efficiently.
- Results-driven and able to work in a fast-paced environment.
- Ability to create and maintain efficient systems to support business needs.
- Capacity to multitask and work cross-functionally with different business units.
- Preference for candidates who can start work immediately or on short notice.
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