Operations Management Professional
4 weeks ago
Operations Management Professional Role and Responsibilities
About Us
OLLO LIFESTYLE INTERNATIONAL PTE. LTD.
Job Summary
As an Operations Management Professional, you will be responsible for overseeing the Operation and Customer Service function of the Company.
Key Responsibilities
- Be the direct focal point and direct link with customers on all customer issues.
- Provide strong leadership in customer-related issues.
- Ensure smooth coordination between the Operation & Customer Service team for on-time delivery.
- Responsible for service and product quality assessment.
- Attend to customer feedback/service complaints to determine any critical service failure point.
- Maintain a high degree of account management and control.
- Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams.
Requirements
- At least a diploma or degree in any field.
- Operational ability in a diverse environment.
- Exceptional customer-facing skills.
- Readiness to demonstrate a proactive attitude.
- Excellent verbal and written communication skills.
- Working experience of more than 3 years with managerial or supervisory experience.
Tell employers what skills you have
- Account Management
- Business Optimization
- Leadership
- Operational Excellence
- Customer Service Operations
- Customer-facing
- Operations Management
- Inventory Management
- Organizational Effectiveness
- Plant Operations
- Customer Service
What We Offer
OLLO LIFESTYLE INTERNATIONAL PTE. LTD. is committed to providing a collaborative and dynamic work environment for our employees.
How to Apply
Interested applicants should submit their resume and a cover letter outlining their experience and qualifications for the role.
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