UX Research Manager
7 days ago
You will be responsible for leading qualitative and quantitative research projects to ensure that our products meet the needs of our customers. As a key member of the CBG UX Design team and Research & Insights team, you will work closely with stakeholders to deliver research that drives business outcomes.
Key Responsibilities:
- Lead research projects from small to large; straightforward to complex.
- Develop and execute research plans to identify customer needs and preferences.
- Analyze research data to generate actionable insights.
- Communicate research findings to stakeholders through reports, presentations, and workshops.
Requirements
To be successful in this role, you will need:8 years of relevant experience as a UX researcher.Hands-on involvement with the end-to-end design process.Excellent grasp of qualitative and quantitative research methods applicable to the UX design process: concept testing, usability testing, card sorting, surveys, heuristic evaluations, and data analysis skills.Polished facilitation skills to command a room in workshops, presentations, or boardroom settings.Empathic human being with interests in psychology, anthropology, human-computer interaction, cognitive science, and business.Ability to make research fun, engaging partners, collaborators, and stakeholders.Hands-on design experience in either UX Design or Service Design practices.Experience working on enterprise solutions, products, and services.
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