Medical Records Assistant Manager

3 days ago


Singapore Tan Tock Seng Hospital Full time
Work with Us
Tan Tock Seng Hospital is a dynamic and fast-paced environment that requires strong communication and organizational skills. As an Executive Assistant, you will be working closely with our clinicians and administrative staff to ensure that medical records are accurately processed and released to authorized parties.

Responsibilities
- Receive and attend to internal/external parties at the counter
- Attend and advise on Medical Report/Records queries by requestors
- Assist in postage of consolidated acknowledgement letter and official receipt
- Assist in extending the dateline of the Medical Report/Medical Records as and when required
- Reply to external queries in relation to application of Medical Report
- Open and sort incoming mails and faxes
- Receive any documentation sent by internal staff or Courier Services
- Handle returned cases from departments & Clinics
- Follow up with Clinics on appointment scheduled for Workman Compensation/Specialist Medical Report/Objection
- Manage the MRO hotline, attend to requestor queries pertaining to Medical Report requests
- Call back the list given by Contact Centre for AM/PM Process and close Records requests
- Follow up and process Inter-hospital loans received and forwarded to other institutions

Requirements
- Diploma in Business or similar field
- 1-3 years of relevant experience in administration
- Meticulous, responsible, and possess strong communication skills

Join Our Team
Tan Tock Seng Hospital is committed to providing high-quality patient care and excellent service to our community. If you are passionate about delivering exceptional customer service and have strong administrative skills, we encourage you to apply for this role.

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