Enterprise Application Strategist

3 days ago

Singapore beBeeIt Full time $90,000 - $120,000
Job Description

We are seeking a seasoned IT Operations Manager to lead our organization's enterprise applications and IT infrastructure strategy. As a key member of our team, you will be responsible for ensuring that our application solutions meet the specific needs of departments such as Sales, Marketing, Customer Service, and Laboratories.

Key Responsibilities:

  • Oversee the configuration, customization, and optimization of Microsoft Dynamics 365 CRM to meet business requirements.
  • Ensure seamless user experience and maintain data integrity across platforms by integrating Microsoft Dynamics 365 CRM with other business systems.
  • Collaborate closely with business units to identify, document, and analyze enterprise application-related workflows and processes, recommending enhancements and automation opportunities to improve efficiency and effectiveness.
  • Develops and manages project plans, including timelines, milestones, and dependencies.
Required Skills and Qualifications

Education:

Bachelor's or Diploma in IT, Computer Science, Business Information Systems, or equivalent.

Experience:

Over 5 years of experience in enterprise application management, including a minimum of 2 years specializing in CRM systems.

Proven expertise in integrating CRM platforms with complementary applications such as marketing automation tools, customer service platforms, and data analytics solutions.

Strong product knowledge in CRM and ERP systems, with a deep understanding of their functionalities and business impact.

Benefits

This role offers an exciting opportunity to work on high-profile projects, develop your skills and expertise, and contribute to the success of our organization.

Others

Accountability: Accountable for the performance, reliability, and uptime of application systems, ensuring minimal downtime and disruption to business operations.

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