Manager, Elite Card Relationship Executive
1 month ago
Premium Card Client Manager, Personal Financial Services
Company: United Overseas Bank Limited
United Overseas Bank Limited (UOB) stands as a prominent financial institution in Asia, boasting a comprehensive network of over 500 branches and offices across 19 countries and territories throughout Asia Pacific, Europe, and North America. In Asia, our operations are anchored by our headquarters in Singapore, alongside banking subsidiaries in China, Indonesia, Malaysia, and Thailand, complemented by various branches and offices.
Our Premium Card Client Managers (RMs) are essential in propelling UOB's credit card offerings within the upscale market segment. These professionals excel in catering to the banking and lifestyle requirements of our Premium Card clientele, forging profound and impactful relationships while consistently surpassing client expectations.
Key Responsibilities
- Provide exceptional account management to clients, proactively addressing requests and resolving issues with efficiency and promptness.
- Assist clients with various banking and lifestyle services, including redeeming loyalty points, securing dining reservations, and arranging leisure activities.
- Meet client acquisition objectives by attracting new clientele through diverse channels.
- Participate in relevant events to foster connections with existing clients and broaden the network of potential prospects.
- Contribute to team success by achieving individual sales objectives.
Qualifications
- A minimum of 2 years' experience in sectors such as hospitality, luxury retail, or aviation.
- Outstanding communication abilities.
- Capability to perform effectively under pressure and within tight timelines.
- Passion for fine dining, luxury merchandise, fashion trends, high-end automobiles, and travel experiences.
- Knowledge of payment systems and credit card benefits.
- Ability to present, promote, and sell card products and associated services.
- Strong skills in prospecting and negotiation to meet sales targets.
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