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Airport Passenger Service Officer

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Singapore beBeeCustomerService Full time $83,100 - $99,300
Job Overview:

We are seeking passionate and customer-focused individuals to deliver exceptional service experiences for passengers.

Responsibilities include setting up service stations, taking orders, serving dishes professionally, handling special requests, and ensuring smooth departures.

  • Setup and manage service areas according to established standards
  • Take accurate guest orders, serve, and present dishes promptly
  • Manage special requests, service recovery for delays or disruptions, and cater to unique passenger needs with discretion
  • Greet and assist passengers during check-in and boarding processes
  • Ensure seamless departure experiences
Requirements and Qualifications:
  • Excellent communication and interpersonal skills
  • Able to work well under pressure in fast-paced environments
  • Familiarity with airline operations and procedures
  • Ability to work flexible hours, including evenings and weekends