Information Technology Manager
3 weeks ago
We are seeking a highly skilled and experienced Information Technology (IT) Assistant Manager / Manager APAC to join our team at BRIDGE DATA CENTRES (INTERNATIONAL) PTE. LTD. This role is responsible for planning, overseeing, and managing the essential IT aspects such as infrastructure, technology-related projects, cybersecurity, IT asset life-cycle management, vendor and contract management within the corporate and regional offices.
The ideal candidate will have a strong understanding of business operations, excellent interpersonal and communication skills, and a solid technical knowledge to collaborate effectively with department staff and stakeholders both within and outside the organization.
Key responsibilities include:
- Responsible for the operations, backup, and maintenance of all IT infrastructure and operations, ensuring the overall operation department's strategic objectives and targets are achieved
- Design, implement, and project manage major IT projects, including system procurement, development, and upgrades
- Identify opportunities and initiate improvement and updating of hardware, software, and systems
- Provide and lead technical consultancy to various project teams to meet project objectives and requirements
- Manage external vendors to ensure technological systems continue to meet project requirements and security architecture are adhered to industry best practices and guidelines
- Coordinate and execute implementation of infrastructure cybersecurity activities such as desktop and server security patches
- Coordinate and implement infrastructure standards and server technical requirements such as SOPs and relevant policy documentation with stakeholders
- Manage procurement requests for hardware, software, applications, cloud service, and professional services as needed
- Oversee inventory of IT assets (including dependencies and attributes) and ensure that the teams in charge of the tools accurately record modifications, withdrawals, and replacement of existing ones
- Responsible for managing the entire lifecycle and technical support of IT assets (hardware and software) from procurement to decommissioning
- Manage activities related to license compliance and other IT-related audits such as asset sighting to verify IT assets to ensure that they are accounted for while licensing contracts are valid
Requirements:
- Degree in Information Systems/Technology, Computer Science, Systems Engineering, or related discipline
- 5 years of relevant working experience in an IT environment with a minimum 2 years in a team leadership role
- Experience in supporting server and network environment
- Self-starter with analytical and strong problem-solving skills
- Continually curious mindset to learn more, motivated to provide the best experience for all stakeholders and end-users
- Certified or working knowledge of Azure, O365, Exchange, VMware, Microsoft Server Administration
- Competent in Cybersecurity and IT service management methodologies with ITIL v4.0 experience as a plus
- Proficient communication skills to articulate technical concepts to non-technical audiences and to negotiate effectively with vendors and partners
- Excellent problem-solving skills in a multi-tasking, fast-paced, and complex work environment
- Ability to work as a team and independently with minimum supervision
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