Information Technology Infrastructure Manager

2 months ago

Singapore IN.CORP GLOBAL PTE. LTD. Full time
Roles & Responsibilities

The IT Infrastructure Manager is responsible for overseeing, planning, and directing the implementation of the organizational IT Infrastructure standards. This role acts as a critical liaison between the Group CTO, local IT teams, and vendors, ensuring consistent IT infrastructure and services delivery. The individual in this role will exhibit an ability to manage IT systems and staff, showcasing a balance between strategic thinking and practical problem-solving.


Key Responsibilities:

  1. Strategic Planning: Develop and implement IT strategies that align with the organization's regional and global objectives. This could involve integrating new technologies, streamlining processes, or improving security measures.
  2. Project Management: Oversee all IT Infrastructure projects, ensuring they are completed on time and within budget. This includes assigning tasks, monitoring progress, and resolving issues as they arise.
  3. System Implementation and Maintenance: Supervise the implementation and maintenance of IT systems, networks, and infrastructure to ensure efficient operation. This can involve troubleshooting technical issues, upgrading software, or implementing new systems.
  4. Vendor Management: Negotiate and manage contracts with IT vendors and service providers. This often involves evaluating their performance and ensuring they deliver quality services that meet the organization's needs.
  5. Budgeting and Resource Allocation: Oversee the IT Infrastructure budget, ensuring funds are allocated effectively. This may involve making decisions about hardware purchases, software subscriptions, or staffing needs.
  6. Risk Management and Security: Develop and implement security protocols to protect the organization's data and IT assets. This often involves conducting risk assessments and ensuring compliance with relevant regulations and industry standards.
  7. Staff Training and Development: Train employees on new technologies, systems, and procedures to ensure they have the necessary skills and knowledge to perform their jobs effectively.
  8. Reporting: Provide regular reports to senior management, summarizing the performance of the IT department, ongoing projects, and any challenges or issues.
  9. Business Continuity and Disaster Recovery Planning: Develop and implement strategies to maintain business operations in the event of a disaster or disruption, such as a data breach or power outage.
  10. Flexibility and Adaptability: Perform other related duties as assigned, always acting as a proactive communicator and change agent, ready to adapt to the evolving needs of the organization.

Required Skills and Qualifications:

  1. Bachelor's degree in Computer Science, Information Systems, or a related field. A master's degree or equivalent professional qualification in a relevant field is preferred.
  2. A minimum of 8 years of proven experience in IT Infrastructure management.
  3. Experience working with Microsoft 365, Azure, Firewall, Network, etc..
  4. Demonstrated ability to manage IT systems and staff remotely through appropriate technology.
  5. Excellent ability to plan and execute technology projects and system implementations effectively.
  6. Strong organizational skills, capable of handling multiple tasks, meeting tight deadlines, and adapting to changing priorities.
  7. Excellent leadership, communication, negotiation, and project management skills are a must.
  8. Good critical thinking and problem-solving skills, with a demonstrated ability to manage and engage with stakeholders across functions.
  9. High level of personal integrity, and the ability to professionally handle confidential matters and demonstrate a high level of judgement and maturity.
  10. Ability to work in highly process driven work environment with good Agile skillset and navigate around challenges.
  11. Adaptable, self-starter, team player & focused - able to work independently.

This job description is not intended to be all-inclusive. The IT Infrastructure Manager may perform other related duties to meet the ongoing needs of the organization. This role demands an individual who can work under pressure, handling multiple tasks within a complex work environment and is required to work from the office, with occasional travel to the designated countries for on-site reviews, audits, training sessions, or incident management.


Tell employers what skills you have

Microsoft 365
System Implementation
Streamlining
Azure
Business Continuity
Budget Plan
Maintenance of data integrity
Agile Leadership
Information Technology
Computer Science
Vendor Management
Adaptability
Budgeting
Team Player
Disaster Recovery
Directing
Incident Management
Firewall Management

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