
Air and Sea Freight Operations Coordinator
1 day ago
We are seeking an experienced Air and Sea Freight Customer Service Executive to join our team. The successful candidate will be responsible for managing customer inquiries and bookings across air and sea freight services.
The ideal candidate will have prior experience in air or sea freight operations, cargo coordination, or logistics. Strong communication and interpersonal skills are essential, as well as the ability to multitask and solve problems independently.
Key Responsibilities- Manage customer inquiries and bookings across air and sea freight services
- Coordinate with overseas agents, shipping lines, and internal teams to ensure timely deliveries
- Handle documentation, customs clearance coordination, and shipment tracking
- Provide shipment updates and resolve client or stakeholder issues promptly
- Maintain accurate records to ensure consistent end-to-end service
- Prior experience in air or sea freight operations, cargo coordination, or logistics
- Strong communication and interpersonal skills
- Organized, proactive, and detail-oriented
- Ability to multitask and solve problems independently
- Performance-based bonuses
- Structured mentorship and career advancement pathways
- Supportive and inclusive workplace culture
Candidates should possess a strong understanding of supply chain management principles and practices. Proficiency in Microsoft Office, including Outlook, Word, and Excel, is also required.
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