Freight Officer

2 days ago


Singapore ALLIANCE 21 GROUP PTE. LTD. Full time

MAIN DUTIES AND RESPONSIBILITIES

1. To execute full scope of air & sea freight shipment services which includes:

- Handling & providing customer service ie. Answering of freight enquiries from customers and overseas agent
- Perform account management for existing customers
- Generating quotations to customers
- Negotiate rates with carriers/liners/agents
- Handling bookings with shipping lines/airlines & co-loaders
- Follow up on export/import/cross trade shipments and updating of shipping status
- Prepare shipping documentation
- To coordinate air/sea freight shipment (pick up & deliveries), ensuring timely updates and constant support leading to improved service performance rendered to customers
- To monitor shipments and ensure compliance with customers’ SOP
- To act as liaison between customers and operations
- To ensure efficient service level is delivered for all shipments
- To work closely with Sales team to identify potential business opportunities for new businesses

2. To carry out any other duties that may be assigned.



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