Medical Case Manager

2 weeks ago


Singapore beBeeSpecialist Full time

About Medical Specialist role:

Crisis management is a multifaceted profession requiring medical assistance, case management experience and effective communication skills. This Medical Specialist position will be responsible for managing ongoing cases from start to finish.

  • Managing complex cases through various stages including inpatient, outpatient, medical transportation, and billing
  • Providing professional medical and network-led services as per client Standard Operating Procedures (SOPS)
  • Collaborating with Global Operations Coordinators on First Call Desk (FCD) SOPs
  • Synthesizing data to support case volumes and activity
  • Verifying billing and finance aspects including authorization of expenses and invoice settlement

Requirements:

We are looking for an experienced Medical Assistance Coordinator/Global Operations Coordinator who has demonstrated success in managing multiple case types effectively. Key qualifications include:

  • Excellent verbal, written, and interpersonal communication skills in both German and English
  • Prior experience working under pressure in a fast-paced environment while supporting others
  • Able to take ownership of problems and resolve them efficiently
  • Effective time management and ability to prioritize workload
  • Fluency in a third language, preferably European or Asian, is desirable but not essential

What you will work on:

This role involves managing all elements of ongoing and complex cases, delivering professional medical and network-led services, collaborating with the Global Operations Coordinators, synthesizing data to support case volumes and activity, verifying billing and finance aspects, and communicating professionally with excellent listening skills.

Benefits:

As a valued member of our team, you will enjoy a fulfilling career driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant opportunities for personal and career advancement. You'll have the chance to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels.

Work Environment:

We provide a collaborative atmosphere where everyone contributes to shaping global security. Our team is dedicated to equal opportunity in employment and committed to a work environment that celebrates diversity.



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