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Omni-Channel Retail Lead

1 week ago

Singapore This is an IT support group Full time
About the Role:

The Retail Manager will be responsible for developing and implementing retail strategies that drive sales and profitability through the Boutique Network. This includes managing commercial and people management tools, ensuring customer service and operational excellence, and promoting the Nespresso brand and consumer experience.

Main Accountabilities:
• Develop and implement retail strategies to drive sales and profitability through the Boutique Network
• Manage commercial and people management tools to ensure customer service and operational excellence
• Promote the Nespresso brand and consumer experience
• Support the B2C Commercial Manager in deploying retail elements of an omni-channel approach to the B2C business

What You'll Need:
• University degree or equivalent in Business Management / Retail / Hospitality Experience
• Min. of - 7 years of relevant experience in Retail/Lifestyle/Luxury Goods industry leading stores and teams
• Excellent communication, negotiation and interpersonal skills and able to work with multiple stakeholders
• Strong analytical and organization skills with attention to details
• Work well under pressure in a fast-paced environment
• Good knowledge of Microsoft Office applications especially in Excel and Powerpoint

Working at Nespresso:
Nespresso is a global leader in premium coffee and sustainability. We are committed to delivering exceptional customer experiences and building strong relationships with our partners.