Technical Support Professional

2 weeks ago

Singapore beBeeSupport Full time $4,000 - $6,000
Job Overview

We are seeking a skilled professional to provide technical assistance and support.

Key Responsibilities:
  • Serve as the primary point of contact for internal IT-related issues, providing prompt technical support to users.
  • Troubleshoot basic hardware and software issues, including printer malfunctions, network connectivity, and email access.
  • Assist users in resolving login and system access problems.
  • Escalate complex IT issues to senior support teams when necessary.
Documentation & Inventory Management
  • Maintain accurate records of IT assets, including hardware, software licenses, and peripherals.
  • Document system configurations, network diagrams, and change logs to ensure compliance with organizational standards.
  • Manage procurement records, including purchase orders, warranty details, and disposal certificates.

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