Service Excellence Director

7 days ago


Singapore This is an IT support group Full time
Key Responsibilities

The Service Excellence Director will oversee all aspects of customer service operations, including services partner management and services operations management. This individual will lead operational teams to achieve business goals and ensure adherence to market standards.

The ideal candidate will have an MBA or post-graduate business degree, with at least 10 years of relevant experience and 5 years of management experience in a related industry and functional domain.

This role offers a unique opportunity to develop talent and lead by example, promoting a performance culture within our IT support team.



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