
Exceptional Customer Experience Professional
6 days ago
The Service Excellence Manager is a pivotal role in delivering exceptional customer experiences. As a representative of modern Lebanese hospitality, you will be responsible for crafting memorable dining experiences that leave our guests richer in connection and taste.
Key Responsibilities:- Craft Exceptional Experiences: Engage with members, guests, and the team to ensure seamless service delivery.
- Demonstrate Proactiveness: Highlight specials, provide menu recommendations, take orders, and attend to special requests with finesse.
- Set Up for Success: Set up tables and side stations to deliver the highest level of service and attentiveness to our guests.
- Passion for Delivering Exceptional Customer Experiences: Demonstrate a genuine passion for delivering exceptional customer experiences.
- Reliable Team Player: Show reliability and flexibility with schedule and shifts while maintaining an engaging personality.
- Wine Knowledge: Possess basic knowledge of wine, spirits, and cocktails.
- 5-Day Work Week: Enjoy a diverse and energetic work environment with colleagues who work hard and play hard.
- Staff Meals: Savor daily staff meals and build camaraderie with your team.
- Group Insurance: Enjoy comprehensive group insurance benefits.
- Performance Bonus: Earn a performance-based bonus for outstanding contributions.
To succeed in this role, you should possess excellent communication skills, a strong attention to detail, and the ability to multitask effectively. If you are passionate about delivering exceptional customer experiences and working in a dynamic hospitality environment, we encourage you to apply.
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Exceptional Customer Experience Professional
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Exceptional Customer Experience Professional
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