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Delivering Exceptional Customer Experiences

3 weeks ago


Singapore beBeeCustomerService Full time $3,000 - $4,500

Are you a people person with a passion for delivering exceptional customer experiences? We are seeking a Customer Service Coordinator to join our team

Key Responsibilities:

• Familiarize yourself with diverse corporate and personal grooming standards to meet customer expectations.

• Respond promptly to customer inquiries on skin care products and training programs.

• Leverage your expertise in beauty industry trends, colours, and textures to answer questions confidently.

• Process orders, forms, applications, and requests efficiently and accurately.

• Maintain accurate records of customer interactions, transactions, comments, and feedbacks.

• Collaborate effectively with colleagues as necessary.

• Ensure customer satisfaction and provide professional internal and external customer support.

Pre-requisites:

• Demonstrate the ability to remain calm under pressure when dealing with stressed or upset customers.

• Showcase experience working with customer support teams.

• Possess knowledge of customer service principles and practices.

If you're passionate about delivering exceptional customer experiences, we encourage you to apply Only shortlisted candidates will be notified.