Field Service Technician
1 week ago
We are seeking a skilled and experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for performing service tasks assigned by the company, ensuring that all services to customers or company-owned equipment are completed efficiently, on time, and correctly according to dealership and factory specifications.
- You will perform repairs in the field or at a customer site, using related technical literature and personal experience to plan work procedures.
- Pre-order all parts and materials required to perform assigned repairs, maintaining a clean and organized workspace.
- Ensure that all tools and special equipment used on repairs are clean before being returned and returned to their original location in working condition.
- Maintain the field vehicle in a manner aimed at ensuring proper operations and condition, clean and cosmetically pleasing manner as per guidelines.
- Work safely and use safe techniques, taking responsibility for on-the-job safety practices.
- Maintain proper job documentation; working records for time, parts, supplies and outside purchase in repairs, ensuring all records kept are eligible or in compliance with established methods.
- Record all record keeping daily from the field, even when not returning to the company daily.
- Complete repairs with performance standards guidelines as set by the dealer: repair time, quality of repairs/amount of rework, quantity of repairs/labor efficiency and other measures.
- Report additional work as found on machines and notify his supervisor regarding the progress of the repair job.
- Ensure all parts and materials not used are returned as per company guidelines.
- Lead work of any apprentice/trainee technicians as assigned.
- Conduct himself in a proper business manner reflecting respect and honesty and contributes to building excellent company/customer relationships.
- Follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
- Perform other duties assigned by his supervisor.
- Coordinate project activities between Singapore HQ and JB site
Electrical, Troubleshooting, Housekeeping, Inventory, Compliance, Driving License, Team Player, Microsoft Word, Laboratory, Manufacturing, Electronics, Commissioning, Calibration
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