Customer Sales Representative

1 month ago


Singapur, Singapore Budget Direct Insurance Full time
Job Description:

We are seeking a passionate and customer-focused individual to join our team at Budget Direct Insurance. As a Customer Sales Executive, you will play a key role in delivering exceptional service to our customers, maximizing sales, and ensuring total customer satisfaction.

Your Key Responsibilities:
  • Manage all customer enquiries, sales, post-sale customer service, and ongoing customer relationship management.
  • Deliver excellent levels of customer service to maximize sales, customer satisfaction, and retention.
  • Develop relationships with customers to maximize sales potential and ensure total customer satisfaction.
Your Day-to-Day Activities:
  • Ensure daily and monthly KPIs are met and exceeded.
  • Be the key contact point for all customers, delivering fantastic service and selling to new and existing customers using telephone as the main medium of contact.
  • Manage all incoming calls for pre-sales enquiries, sales, post-sale customer service enquiries, and requests.
  • Perform outbound follow-up calls to customers to deepen relationships, cross-sell, and upsell our products and services.
Requirements:
  • General Insurance certification would be an advantage. If you do not possess the certification, you must be prepared to take the required insurance tests to become a certified insurance professional.
  • Customer service and sales experience would be ideal.

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