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Patient Billing Specialist
2 weeks ago
Oversees all aspects of the patient billing process, including database matching and documentation verification.
Makes final determinations on eligibility and corrects discrepancies as necessary.
Provides technical support to the financial aid team, including project management and data reporting.
Reviews and resolves disbursement issues on loans if necessary.
Offers customer service and counseling to patients regarding financial aid programs and sources of financing.
Resolves problems with patients' financial applications and reviews accounts with families to ensure proper posting of aid.
Key Responsibilities:- Database Matching and Documentation Verification
- Eligibility Determination and Discrepancy Correction
- Technical Support for Financial Aid Team
- Disbursement Issue Resolution
- Customer Service and Counseling
- Diploma/Degree in Any Discipline
- 2-3 Years of Customer Service/Process Financial Claims Experience
- Excellent Communication Skills
- Meticulous Attention to Detail
- Proficient in Microsoft Office
- Certification in a Relevant Field
- Experience Working in Healthcare or Financial Services