
Senior Global Knowledge Enablement Professional
2 days ago
Job Summary:
We are seeking a highly experienced Senior Global Knowledge Enablement Professional to lead our knowledge enablement initiatives. The ideal candidate will have a strong understanding of global business services and centralization strategies, with the ability to design and execute innovative approaches to drive business outcomes.
Key Responsibilities:
- Develop and execute a global knowledge enablement strategy that aligns with our business goals.
- Create comprehensive knowledge enablement plans that cater to different learning styles.
- Conduct regular needs assessments to determine the needs of different departments and regions.
- Design programs aimed at developing leadership skills at all levels of the organization.
- Implement workshops focused on soft skills such as communication, teamwork, and problem-solving.
- Lead and mentor a team of knowledge enablement professionals, fostering a culture of continuous learning and improvement.
Requirements:
- Minimum 5 years of experience in knowledge enablement within a large global organization.
- Strong analytical abilities and experience in executing innovative approaches.
- Excellent verbal and written communication skills, including the ability to comfortably engage with remote teams and internal customers.
- Demonstrate a global, multicultural, and cross-functional mindset.
- Advanced knowledge of various knowledge base and case management tools, as well as Microsoft Office products and SharePoint.
Benefits:
- Opportunity to work in a fast-paced and knowledge-driven environment.
- Chance to develop and implement innovative knowledge enablement strategies.
- Collaborative and dynamic work environment.
Others:
- This role requires a high level of flexibility and adaptability.
- The ideal candidate will be able to travel as business requires.
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