Hotel Operations Trainee

4 weeks ago


Singapur, Singapore Marriott International Full time

Embark on a journey of discovery and exploration in the hotel industry with Marriott International's Hotel Internship Program. As a Trainee - M Club, you will gain hands-on experience in hotel operations and immerse yourself in Marriott's culture and business.

Key Responsibilities:

  • Work closely with the Club Manager to ensure seamless daily operations in the Club Lounge.
  • Assist in overseeing and training Club Lounge associates to deliver exceptional guest service.
  • Ensure adherence to Standard Operating Procedures and Local Operating Procedures.
  • Welcome guests, assist with enquiries, and provide feedback.
  • Process check-ins and check-outs accurately.
  • Stay current with hotel services and events.
  • Monitor Club Lounge for seating availability, service, safety, and guest well-being.
  • Maintain cleanliness and condition of the bar, furniture, and food display counter.
  • Perform opening and closing duties of the Club Lounge.
  • Requisition supplies, transport them to the Club Lounge, and forecast meal requirements.
  • Complete cashier and closing reports.
  • Know hotel emergency procedures at all times.
  • Cash/Bank Handling: follow property control audit standards and cash handling procedures.
  • Execute tasks as instructed by Club Lounge Managers/Supervisors.

Marriott International is the world's largest hotel company, offering a diverse range of brands, hotels, and opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, where will your journey take you?

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We are dedicated to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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