Hotel Operations Director
1 month ago
Cenizaro Hotels & Resorts is seeking a highly skilled and experienced General Manager to lead our hotel operations. As a key member of our management team, you will be responsible for achieving optimal guest satisfaction and a good working environment to attain all set objectives.
Key Responsibilities:- Run the hotel in accordance with the Standard Operating Procedures and Policies as set out by the company.
- Implement optimal and attractive products and services required to address the hotel's target groups, based on pre-agreed marketing plans and budgets.
- Ensure the correct production and distribution of information and promotion materials as agreed to.
- Guard the efficiency/productivity and the company results by drawing up plans and budget concepts, safeguarding the realization, tracing and adjustment of deviations, developing improvement actions, and carrying out cost savings.
- Deliver data and proposals for the budgets and investments.
- Safeguard quality of operations through internal and external audits.
- Manage the various Department Heads by coordinating planning, execution of activities, supervision of staff, and ensuring an adequate administration.
- Handle complaints, lead internal and external meetings, and supervise the fulfillment of regulations and legal requirements.
- Maintain contacts with public authorities and ensure the correct use of Company's corporate identity.
Requirements:
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proven experience in hotel operations and management.
- Knowledge of Standard Operating Procedures and Policies.
- Ability to analyze data and make informed decisions.
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