Hotel Operations Director

1 month ago


Singapur, Singapore Cenizaro Hotels & Resorts Full time
Job Title: General Manager

Cenizaro Hotels & Resorts is seeking a highly skilled and experienced General Manager to lead our hotel operations. As a key member of our management team, you will be responsible for achieving optimal guest satisfaction and a good working environment to attain all set objectives.

Key Responsibilities:
  • Run the hotel in accordance with the Standard Operating Procedures and Policies as set out by the company.
  • Implement optimal and attractive products and services required to address the hotel's target groups, based on pre-agreed marketing plans and budgets.
  • Ensure the correct production and distribution of information and promotion materials as agreed to.
  • Guard the efficiency/productivity and the company results by drawing up plans and budget concepts, safeguarding the realization, tracing and adjustment of deviations, developing improvement actions, and carrying out cost savings.
  • Deliver data and proposals for the budgets and investments.
  • Safeguard quality of operations through internal and external audits.
  • Manage the various Department Heads by coordinating planning, execution of activities, supervision of staff, and ensuring an adequate administration.
  • Handle complaints, lead internal and external meetings, and supervise the fulfillment of regulations and legal requirements.
  • Maintain contacts with public authorities and ensure the correct use of Company's corporate identity.

Requirements:

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proven experience in hotel operations and management.
  • Knowledge of Standard Operating Procedures and Policies.
  • Ability to analyze data and make informed decisions.


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