
Drive Business Growth as a Corporate Account Manager
2 weeks ago
We are seeking a Business Development Representative to manage corporate accounts, develop relationships and drive business growth.
Key Responsibilities:
- Manage corporate hotline and email address, providing exceptional customer service and resolving issues efficiently.
- Provide daily account servicing reports to stakeholders, highlighting key performance indicators and areas for improvement.
- Collaborate with cross-functional teams to coordinate pre- and post-account servicing activities, ensuring seamless delivery of services to clients.
- Maintain confidentiality and handle sensitive information with professionalism.
Requirements:
- At least 2 years' experience in a call centre environment or customer service role.
- Familiarity with MS Office applications, including Word and Excel.
What We Offer:
- A dynamic and supportive work environment that fosters growth and development.
- Ongoing training and opportunities for career advancement.
- A competitive salary and benefits package.
Tell Us About Your Skills:
- Customer Service Skills
- Coaching
- Quality Assurance
- Problem Solving
- MS Office
- Account Servicing
- Customer Satisfaction
- Call Center
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