Senior Director of Data-Driven Insights
1 week ago
**Job Overview**
IRMA INSIGHTS PTE. LTD. is seeking a highly skilled Senior Director of Data-Driven Insights to lead our analytics and reporting efforts.
About the Role
We are looking for an experienced leader who can define and execute our analytics strategy, aligning with organizational goals and driving business outcomes through data-driven insights.
Key Responsibilities:
- Develop and oversee advanced analytics models to predict trends, improve forecasts, and optimize operations.
- Analyze insurance portfolios to identify risks, opportunities, and strategies for growth.
- Monitor and optimize BPO performance metrics, including SLA adherence, process efficiency, governance, and workforce productivity.
- Design, implement, and manage a robust reporting framework to provide real-time and accurate insights to stakeholders.
Requirements:
- Bachelor's degree in Data Science, Statistics, Business Analytics, Computer Science, or a related field.
- 10+ years of experience in analytics, business intelligence, or a related field, with at least 5 years in a leadership role.
- Proven expertise in Sales, Insurance, Cybersecurity, and BPO operations.
- Strong track record of driving business outcomes through data-driven strategies.
Preferred Qualifications:
- Master's degree or MBA.
- Advanced knowledge of analytics tools and platforms (e.g., Power BI, Tableau, SQL, Python, R).
- Strong understanding of data warehousing, ETL processes, and cloud platforms (e.g., AWS, Azure, GCP).
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