Cluster Operations Manager

3 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

**About NTU**

The Office of Campus Housing (OCH) at Nanyang Technological University (NTU) is responsible for providing optimal on-campus living environments for students and faculty to excel in learning, research, teaching, and other university-related work. Our mission is to serve the residents with exceptional service and create a positive living experience.

We are seeking an individual with strong leadership skills and passion for delivering excellent customer service to join our team as a Deputy Cluster Lead of the student hostel. This role offers the successful candidate opportunities to enhance, contribute, and expand their skills in areas such as customer relationship management and leadership roles within the department.

Key Responsibilities:

  • Plan, manage, and oversee the hostel application processing and room assignment, including waitlist management and student appeals.
  • Ensure high-quality rooms for students' check-in through comprehensive inspections.
  • Accurate billing of hall fees and timely collection, as well as refunds where applicable.
  • Collaborate with other departments and external vendors to update on maintenance/repairs status.
  • Engage student residents in addressing needs and concerns, resolving issues promptly to meet SLA requirements.
  • Communicate scheduled maintenance and repairs to residents in advance.
  • Conduct routine walkthroughs to evaluate safety and security measures, following up with enhancements.
  • Lead investigations, compile documentation, and propose sanctions for rule violations.
  • Maintain accurate records for billing and management reporting.
  • Facilitate facilities reservations and pre-event/post-event arrangements.
  • Manage stock-taking exercises and disposal of managed inventory/assets.
  • Define procurement requirements and prepare quotations/tenders for necessary goods/services.
  • Supervise staff within the Hall Office to deliver optimal outcomes.


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Job DescriptionThe Deputy Cluster Lead will play a key role in overseeing the day-to-day operations of our student hostel. This includes planning, managing, and overseeing the hostel application processing and assignment of rooms, as well as ensuring the high quality of rooms for students' check-in through comprehensive inspections.The successful candidate...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Job Title: Deputy Cluster LeadThe Office of Campus Housing (OCH) at Nanyang Technological University (NTU) aims to create an optimal on-campus living environment for students and faculty. Our mission is to provide a seamless experience in learning, research, teaching, and other NTU-related work.About the RoleThis position offers a chance to enhance customer...


  • Singapore Singapore Institute of Technology Full time

    We are looking for a detail-oriented Cluster Administrator to support our Health and Social Sciences Cluster. This role involves providing administrative support to the Cluster, working closely with faculty and other stakeholders.In this position, you will be responsible for planning, managing and executing the academic operations of all HSS degree...

  • Cluster Manager

    3 weeks ago


    Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Descriptions:Manages a network of childcare centres. Provides leadership to Principals in the areas of strategic planning, development, execution, and management of programmes and projects. Ensures the successful implementation and evaluation of centralised curricula and initiatives at each centre. Holds a strong understanding...

  • Cluster Manager

    3 weeks ago


    Singapore LITTLE PROFESSORS LEARNING CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:In charge of running the operations of the centres in the cluster.Establish and maintain good relations with relevant stakeholders (School management, Parents, Internal and External parties)Manage and lead a team of Supervisors and teachers in our school-based centres.Continuously train and motivate Supervisors and...

  • Cluster Manager

    3 weeks ago


    Singapore LITTLE PROFESSORS LEARNING CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:In charge of running the operations of the centres in the cluster.Establish and maintain good relations with relevant stakeholders (School management, Parents, Internal and External parties)Manage and lead a team of Supervisors and teachers in our school-based centres.Continuously train and motivate Supervisors and...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Job Description:The Office of Campus Housing at Nanyang Technological University plays a pivotal role in creating an exceptional learning, working, and living environment for students, faculty, and staff.We are seeking a highly skilled individual to serve as a Deputy Cluster Lead for one of our student hostels. This role offers the opportunity to develop and...

  • Cluster Sales Manager

    4 weeks ago


    Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities for a sales cluster. Responsible for account management and acquisition on special corporate segment. Handles numerous accounts and the distribution channels for those accounts. Ensures business is turned over properly and in a timely...


  • Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesJOB SUMMARYThe HR Advisory Cluster Lead will have strategic and operational accountability for the HR Advisory team in their geographical cluster, a fungible pool of resources that support People Leaders at defined critical interactions and collaborate with colleagues across HR to deliver on strategic people...

  • Deputy Cluster Lead

    2 days ago


    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Campus Housing at Nanyang Technological University (NTU) plays a crucial role in creating an exceptional learning, working, and living environment for students, faculty, and staff. Deputy Cluster Lead Job Description We are seeking a highly skilled individual to serve as a Deputy Cluster Lead for one of our student hostels. This role offers the...

  • Cluster Manager

    3 weeks ago


    Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Descriptions: Manages a network of childcare centres. Provides leadership to Principals in the areas of strategic planning, development, execution, and management of programmes and projects. Ensures the successful implementation and evaluation of centralised curricula and initiatives at each centre. Holds a strong...


  • Singapore CLARION EVENTS PTE. LTD. Full time

    Roles & ResponsibilitiesThe Opportunity:Clarion Asia's healthcare cluster team is seeking a highly motivated sales professional interested in technology, healthcare and marketing. We provide a unique position that integrates the work of content marketing, marketing agency and events services.About Clarion Asia's healthcare cluster:Clarion Events Asia's...


  • Singapore RAFFLES SENTOSA SINGAPORE Full time

    Roles & ResponsibilitiesJOB SUMMARYReporting to the Cluster General Manager, the Cluster Director of Finance is responsible for the overall financial management of the Hotels including financial reporting, budget and forecasts preparation, as well as the development and maintenance of adequate internal accounting control policies and procedures to ensure...


  • Singapore ADANSONIA FUND MANAGER PRIVATE LIMITED Full time

    Roles & ResponsibilitiesThe Company is a Capital Market Services Licence holder regulated by the Monetary Authority of Singapore.Responsibilities:• Work with CEO and manage the day to day operations of the company and funds (currently 2 Private Equity VCC's);• Act as a Representative of the Company;• Oversee and manage the ongoing compliance...

  • Deputy Cluster Lead

    5 days ago


    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Job Title: Deputy Cluster Lead of Student Hostel The Office of Campus Housing (OCH) serves to make NTU, the university with the best-in-class campus for learning, working, and living. Our mission is to provide an optimal on-campus living environment for students and faculty to excel in learning, research, teaching, and other NTU-related work. About the Role...


  • Singapore MICROSOFT OPERATIONS PTE LTD Full time

    Roles & ResponsibilitiesOverviewAs a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a team of individual contributors as well as overseeing data center site services and logistics. This role will give you an opportunity to lead highly effective team.Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud...


  • Singapore ALLIANCE HEALTHCARE GROUP LIMITED Full time

    Roles & ResponsibilitiesJob Highlighted 5.5 days work' week including weekday and weekends, shift work based on Clinic operation hours. Willingness to travel to various locations to cover Cluster Clinics when necessary.What You'll be Doing Perform daily operational duties at outpatient clinics. Registration of patients and provide frontline customer...


  • Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesJOB SUMMARY The HR Advisory Cluster Lead will have strategic and operational accountability for the HR Advisory team in their geographical cluster, a fungible pool of resources that support People Leaders at defined critical interactions and collaborate with colleagues across HR to deliver on strategic people...


  • Singapore Citi Full time

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...

  • Deputy Cluster Lead

    4 weeks ago


    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Campus Housing (OCH) serves to make NTU, the university with the best-in-class campus for learning, working, and living. OCH has a mission to provide optimal on-campus living environment for students and faculty to excel in learning, research, teaching and other NTU related work. It is responsible for student and faculty housing on campus, the...