Insurance Assistant Executive

2 weeks ago


Singapore AAS INSURANCE AGENCY PTE. LTD. Full time
Job Summary

AAS Insurance Agency PTE. LTD. is seeking a highly motivated and customer-focused Insurance Assistant Executive to join our team. As an Insurance Assistant Executive, you will play a vital role in providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service and Support
    • To handle customer inquiries and provide timely responses to their queries.
    • To resolve customer complaints and issues in a professional and courteous manner.
  • Insurance Operations
    • To process insurance applications, renewals, and cancellations.
    • To issue insurance documents and certificates.
    • To monitor and follow up on customer support in spoken and written form.
  • Telemarketing and Sales
    • To conduct telemarketing calls and marketing campaigns to promote our insurance products.
    • To cross-sell insurance products to customers.
  • Administrative Tasks
    • To perform daily opening and closing procedures.
    • To maintain accurate records and transaction records.
Requirements
  • Education and Experience
    • Certificate in General Insurance (CGI) or BCP, PGI & ComGI will be advantageous.
    • At least 1 year's work experience in a similar capacity preferred.
  • Skills and Qualities
    • Possess a courteous and helpful personality.
    • Pro-active with a positive mindset.
    • Passion in delivering customers' satisfaction.
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development


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