Guest Relations Executive

1 month ago


Singapur, Singapore Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that fosters growth, development, and a sense of community.

About the Location:

Our luxury hotel in Singapore is a tranquil oasis in the heart of the city, offering a unique blend of elegance and exclusivity. With its stunning gardens, award-winning dining, and 24-hour fitness center, our hotel is the perfect destination for discerning travelers and locals alike.

About the Role:

The Guest Relations Executive is a key member of our Front Office Team, responsible for delivering exceptional guest experiences from arrival to departure. This role requires a high level of hospitality, professionalism, and attention to detail, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Welcome guests upon arrival and departure, ensuring a seamless and personalized experience.
  • Handle all guest interactions with the highest level of hospitality and professionalism, responding to requests and resolving any issues that may arise.
  • Assist guests with inquiries and provide recommendations on hotel services, local attractions, and events.
  • Work closely with the Duty Manager to ensure that all guest needs are met and that the hotel's service standards are consistently exceeded.

Requirements:

  • Diploma in Hospitality or equivalent experience.
  • One year of relevant experience in the hospitality industry, preferably in a luxury hotel setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Knowledge of Opera System is an asset.

What We Offer:

As a member of our team, you'll enjoy a range of benefits, including:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Complimentary stays at Four Seasons properties (based on availability).
  • Discounted meals and other perks.

Schedule & Hours:

This role requires a flexible schedule and the ability to work on a rotating shift basis, including overnight shifts, weekends, and public holidays.



  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    Four Seasons Hotel SingaporeA luxury hotel in the heart of Singapore, offering a tranquil oasis amidst the bustling city. Our hotel provides a unique blend of comfort, elegance, and exceptional service, making it the perfect destination for discerning travelers.Job SummaryWe are seeking a highly motivated and customer-focused Guest Relations Executive to...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    Four Seasons Hotel SingaporeA luxurious haven in the heart of Singapore, offering a tranquil escape from the city's vibrant energy. Our hotel is a testament to the perfect blend of elegance and exclusivity, providing an unparalleled experience for discerning guests.Job SummaryWe are seeking a highly motivated and charismatic Guest Relations Executive to join...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that enables them to deliver unforgettable guest experiences.About the...


  • Singapur, Singapore CUBE HOSPITALITY PTE. LTD. Full time

    Roles & ResponsibilitiesThe Guest Relations Officer / Executive is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests’ questions, and handling any issues that may arise during their stay.We are looking for motivated...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of mutual respect, a commitment to excellence, and a passion for delivering unforgettable moments to our guests.About the Role:The Guest Relations...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    OverviewFour Seasons Hotels and Resorts is a leading luxury hospitality company that strives for excellence in creating exceptional experiences for its guests. As a Guest Relations Executive, you will play a vital role in the Front Office Team, ensuring that guests receive a warm welcome, exceptional service during their stay, and a fond farewell upon...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • Singapur, Singapore Accor Full time

    Job Title: Guest Relations OfficerAt Accor, we are committed to delivering exceptional guest experiences. As a Guest Relations Officer, you will play a vital role in ensuring that our guests feel welcome and cared for throughout their stay.Key Responsibilities:Assist guests with check-in and check-out, and provide exceptional customer serviceEfficiently...


  • Singapur, Singapore Marriott International Full time

    JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the...


  • Singapur, Singapore Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Relations Officer to join our team at Marriott International. As a key member of our operations team, you will play a critical role in ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key ResponsibilitiesProvide exceptional customer service to guests, responding...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    Four Seasons Hotel Singapore A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness. A warm,...


  • Singapur, Singapore Far East Organization Full time

    ResponsibilitiesDeliver exceptional and prompt service, striving to accommodate every guest's request. Ensure all incoming calls are answered swiftly.Possess comprehensive knowledge of all room categories and pricing within the establishment, actively promoting upgrades when feasible.Take initiative in resolving issues, addressing guest grievances in...


  • Singapur, Singapore Far East Organization Full time

    ResponsibilitiesDeliver exceptional and prompt service, striving to meet each guest's requests. Ensure all incoming calls are answered swiftly.Possess comprehensive knowledge of all room categories and pricing within the establishment, actively promoting upgrades when feasible.Take initiative in resolving issues, addressing guest grievances promptly in...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, driven by a passion for delivering exceptional guest experiences. Our company culture is built on mutual respect, a commitment to excellence, and a dedication to creating lasting impressions.About the Location:Our luxury hotel in Singapore is a tranquil...


  • Singapur, Singapore Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Relations Supervisor to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key ResponsibilitiesRespond to guest inquiries and resolve issues in...


  • Singapur, Singapore Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Relations Supervisor to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key ResponsibilitiesRespond to guest inquiries and resolve issues in...


  • Singapur, Singapore Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Relations Officer to join our team at Marriott International. As a key member of our operations team, you will play a vital role in ensuring that our guests receive exceptional service and support throughout their stay.Key ResponsibilitiesAssist managers in ensuring daily operations run smoothly and...


  • Singapur, Singapore Marriott International Full time

    {"JOB SUMMARYAs a Guest Relations Officer at Marriott International, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable experience. You will be responsible for handling telephone enquiries, providing guidance and supervision to Guest Relations Agents, and ensuring that all Standard Operating Procedures are...


  • Singapur, Singapore Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Relations Supervisor to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key ResponsibilitiesRespond to guest inquiries and resolve issues in...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...