
Client Platform Solutions Expert
7 days ago
The successful candidate will be responsible for ensuring the smooth operation of client platforms, which involves managing installation, configuration, testing, and operations to meet agreed service levels.
This encompasses platform management, ensuring effective management of client platforms to meet customer needs, as well as troubleshooting and resolving client platform-related incidents in a timely manner.
Additionally, the candidate will handle service requests, provide regular updates to stakeholders, and monitor and document system configurations to ensure compliance with agreed service levels.
- Platform Management
- Troubleshooting
- Service Requests
- System Monitoring
Mandatory skills include strong knowledge of Windows 10, which is essential for this role.
- Windows 10 Expertise
Preferred skills include familiarity with Windows 11, which is desirable but not mandatory.
- Windows 11 Familiarity
Standby duty is required (24 x 7).
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