
Product Application Expert Advisor
2 weeks ago
Technical Support and Training Specialist
This role involves providing expert technical guidance and education to customers. As a Technical Support and Training Specialist, you will play a crucial part in delivering high-quality support and training to our customers.
- Provide product specifications and applications information to customers
- Discuss and understand customer technical requirements
- Assess specific questions and adapt the necessary training delivery approach
- Understand customer industry, competition, and market conditions
- Actively understand customer needs and respond quickly
- Perform duties well, support team decisions, and achieve common goals
- Attend lessons and tests conducted by suppliers
Requirements:
- Graduated with a degree or diploma in engineering, electronics, physics, chemistry, or a related field
- At least 1 year's experience in technical customer support or technical training
- Driven by helping others, customer-focused, and a problem solver
- Ability to converse in Chinese (Mandarin)
- Intermediate knowledge of popular OS like Windows and Linux
- Knowledge of C#, SQL, or Python is a plus
Benefits:
- Opportunity to work with cutting-edge technologies
- Chance to develop and grow your skills
- Collaborative and dynamic work environment
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