Product Application Expert Advisor

2 weeks ago


Singapore beBeeSupport Full time $4,000 - $8,000

Technical Support and Training Specialist

This role involves providing expert technical guidance and education to customers. As a Technical Support and Training Specialist, you will play a crucial part in delivering high-quality support and training to our customers.

  • Provide product specifications and applications information to customers
  • Discuss and understand customer technical requirements
  • Assess specific questions and adapt the necessary training delivery approach
  • Understand customer industry, competition, and market conditions
  • Actively understand customer needs and respond quickly
  • Perform duties well, support team decisions, and achieve common goals
  • Attend lessons and tests conducted by suppliers

Requirements:

  • Graduated with a degree or diploma in engineering, electronics, physics, chemistry, or a related field
  • At least 1 year's experience in technical customer support or technical training
  • Driven by helping others, customer-focused, and a problem solver
  • Ability to converse in Chinese (Mandarin)
  • Intermediate knowledge of popular OS like Windows and Linux
  • Knowledge of C#, SQL, or Python is a plus

Benefits:

  • Opportunity to work with cutting-edge technologies
  • Chance to develop and grow your skills
  • Collaborative and dynamic work environment


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